How do I turn off the Focused inbox on Outlook?

If you prefer having the Focused and Other inbox but would like to change how an email is categorised, you can change this within Outlook by right-clicking the email in the 'Other' inbox and selecting Always Move to Focused.

Alternatively, if you'd like to turn it off completely please see below. 

Outlook for Windows 10

  1. Select the View tab.

  2. Select Show Focused Inbox.

    The Focused and Other tabs will disappear from the top of your mailbox.

Show Focused Inbox button on View tab

Outlook online (Webmail)

  1. At the top of the page, select Settings Settings icon .

  2. In the Settings pane, move the Focused Inbox toggle to off.

A screenshot of the Focused Inbox toggle

Outlook for Mac

On the Organize tab, select Focused inbox.

The Focused and Other tabs will disappear from the top of your mailbox.

Focused Inbox button on the Organize tab of the ribbon

Outlook Mobile

  1. Click the menu button at the top of your screen (this is sometimes where your profile picture is)

  2. Choose Settings button in Outlook Mobile .

  3. Use the Focused Inbox slider to turn Focused Inbox off.